[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"project-service-desk-it-support-mitarbeiter-mwd":3,"similar-service-desk-it-support-mitarbeiter-mwd":42},{"id":4,"slug":5,"title":6,"skills":7,"budget":28,"duration":28,"location":29,"onsitePercent":30,"contractType":31,"foundAt":32,"category":33,"description":37,"rawText":38,"language":39,"projectId":40,"sourceUrl":41},3260,"service-desk-it-support-mitarbeiter-mwd","Service Desk \u002F IT Support Mitarbeiter (m\u002Fw\u002Fd)",[8,9,10,11,12,13,14,15,16,17,18,19,20,21,22,23,24,25,26,27],"Analyse","Atlassian","Datenbanken","Dokumentation","IT","ITIL","Jira","Kommunikationstechnik","Konfiguration","LAN","Linux","Router","SQL","Service","Service Desk","Ticketsystem","VPN","VoIP","WAN","Windows",null,"Heilbronn",50,"contracting","2026-05-18T08:27:35+00:00",{"id":34,"slug":35,"label":36},5,"it_infra_security","IT-Infrastruktur & Security","1st Level Support Position mit Bearbeitung von Störungsmeldungen, technischer Problemanalyse und Dokumentation in Ticketsystemen. Unterstützung bei Hard- und Softwarekonfiguration sowie enge Zusammenarbeit mit 2nd Level Support.","Service Desk \u002F IT Support Mitarbeiter (m\u002Fw\u002Fd)\nProjektnummer: FE73-46511-HN\nStandort: Heilbronn, Baden-Württemberg\nArbeitsweise: Hybrid\nLaufzeit: Keine Angabe\nStartdatum: Keine Angabe\n\nDas sind Ihre Aufgaben in unserem Team:\n- Bearbeitung von Störungsmeldungen im Rahmen des 1st Level Supports\n\n- Analyse und Lösung von technischen Problemen anhand von vorgegebenen Workflows\n\n- Dokumentation der Kundenanfragen und -lösungen in einem Ticketsystem\n\n- Unterstützung bei der Einrichtung und Konfiguration von Hard- und Softwarekomponenten\n\n- Durchführung von Systemtests zur Fehlerdiagnose und -behebung\n\n- Enge Zusammenarbeit mit dem 2nd Level Support zur Eskalation komplexer Anfragen\n\nDas bringen Sie mit:\n- Abgeschlossene Ausbildung im IT-Bereich oder vergleichbare Qualifikation\n\n- Erfahrung im 1st-Level Support von Vorteil\n\n- Erste Kenntnisse in den Betriebssystemen Windows, Linux sowie Kommunikationstechnik (VoIP Telefonie)\n\n- Verständnis für Hardware-Komponenten wie PCs, Drucker, Router etc.\n\n- Grundlegendes Verständnis von Datenbanken und SQL-Abfragen\n\n- Kenntnisse im Umgang mit Ticket- und Remotetools (wie z.B. Atlassian Jira, Remedy, Zendesk) sowie im Bereich ITIL, LAN, WAN und VPN sind wünschenswert\n\nSkills: Analyse, Atlassian, Datenbanken, Dokumentation, IT, ITIL, Jira, Kommunikationstechnik, Konfiguration, LAN, Linux, Router, SQL, Service, Service Desk, Ticketsystem, VPN, VoIP, WAN, Windows\n\nAnsprechpartner:\nAnna-Deborah Kohlhepp\nPersonalreferentin\nFERCHAU GmbH, Niederlassung Heilbronn\nFerdinand-Braun-Str. 2\n74074 Heilbronn\n+49 713127033-16\nheilbronn@ferchau.com","de","FE73-46511-HN","https:\u002F\u002Ftouch.ferchau.com\u002Fde\u002Fde\u002Fprojekt\u002F433537",{"items":43},[44,62,79,108,132],{"id":45,"slug":46,"title":47,"skills":48,"budget":28,"duration":58,"location":59,"onsitePercent":30,"contractType":31,"foundAt":60,"category":61},4881,"it-systemadministrator-it-techniker-produktion-mobile-devices-mwd","IT-Systemadministrator \u002F IT-Techniker Produktion + Mobile Devices (m\u002Fw\u002Fd)",[49,50,51,52,53,54,55,56,57],"IT-Systemadministration","Zebra-Scanner","SOTI MobiControl","Mobile Device Management","Netzwerktechnik","LAN\u002FWLAN","TCP\u002FIP","Labeldrucker","Produktionsmaschinen-Anbindung","01.06.2026 - 31.01.2027","Köln","2026-05-20T14:45:38+00:00",{"id":34,"slug":35,"label":36},{"id":63,"slug":64,"title":65,"skills":66,"budget":28,"duration":75,"location":76,"onsitePercent":30,"contractType":31,"foundAt":77,"category":78},4873,"windows-system-engineer-mwd","Windows System Engineer (m\u002Fw\u002Fd)",[67,68,69,70,71,72,73,74],"Windows Server","Active Directory Domain Services","DNS","DHCP","PowerShell","NPS","Authentifizierungsdienste","Netzwerkadministration","> 12 months","Gilching","2026-05-20T14:26:32+00:00",{"id":34,"slug":35,"label":36},{"id":80,"slug":81,"title":82,"skills":83,"budget":102,"duration":103,"location":104,"onsitePercent":105,"contractType":31,"foundAt":106,"category":107},4862,"service-delivery-manager-pki-kryptografie-operations-mwd","Service Delivery Manager PKI & Kryptografie Operations (m\u002Fw\u002Fd)",[84,85,86,87,88,89,90,91,92,93,94,95,96,97,98,99,100,101],"PKI","Kryptografie","IT Service Management","Cyber Security","Hardware Security Modules","Secrets Management","DORA","ISO 27001","PCI-DSS","BSI Grundschutz","NIST-Framework","Keyfactor EJBCA","DigiCert ONE","HashiCorp Vault","Thales Luna HSMs","Stakeholder Management","Deutsch C1","Englisch B1","auf Anfrage","09\u002F2026 bis 12\u002F2027","München",10,"2026-05-20T14:06:15+00:00",{"id":34,"slug":35,"label":36},{"id":109,"slug":110,"title":111,"skills":112,"budget":28,"duration":128,"location":28,"onsitePercent":129,"contractType":31,"foundAt":130,"category":131},4858,"5g-core-network-consultant-mwd-latency-performance","5G Core Network Consultant (m\u002Fw\u002Fd) - Latency & Performance",[113,114,115,116,117,118,119,120,121,122,123,25,124,125,126,127],"TIG-Stack","Telegraf","InfluxDB","Grafana","gNMI","SNMP","Netflow","Cisco","Juniper","IP","MPLS","IPTV","QoS","Projektmanagement","5G Core Network","04.05.2026 - 30.12.2026",0,"2026-05-20T14:05:58+00:00",{"id":34,"slug":35,"label":36},{"id":133,"slug":134,"title":135,"skills":136,"budget":28,"duration":28,"location":143,"onsitePercent":28,"contractType":31,"foundAt":144,"category":145},4804,"outlook-exchangemailbox-analyse-expert-mwd","Outlook Exchange\u002FMailbox Analyse Expert (m\u002Fw\u002Fd)",[137,138,139,140,141,142],"Microsoft 365","Exchange Online","Microsoft Graph API","Mailbox-Analyse","Datenaufbereitung","Reporting","Thüringen","2026-05-20T12:20:54+00:00",{"id":34,"slug":35,"label":36}]