[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"project-senior-consultant-telefonie-contact-center-conversational-ai-mwd":3,"similar-senior-consultant-telefonie-contact-center-conversational-ai-mwd":36},{"id":4,"slug":5,"title":6,"skills":7,"budget":19,"duration":20,"location":21,"onsitePercent":22,"contractType":23,"foundAt":24,"category":25,"description":29,"rawText":30,"webTitle":31,"webText":32,"language":33,"projectId":34,"sourceUrl":35},6453,"senior-consultant-telefonie-contact-center-conversational-ai-mwd","Senior Consultant Telefonie, Contact Center & Conversational AI (m\u002Fw\u002Fd)",[8,9,10,11,12,13,14,15,16,17,18],"Telefonie","Contact Center","Unified Communications","Conversational AI","KI-Servicebots","Automatisierungslösungen","AI Act","DORA","Compliance","Anforderungsanalyse","Marktanalyse",null,"6 Monate","Rüsselsheim",20,"contracting","2026-05-28T07:56:47+00:00",{"id":26,"slug":27,"label":28},8,"it_consulting","Projektmanagement & Beratung","Durchführung von Anforderungsanalysen für Telefonie- und Contact Center-Lösungen. Marktanalyse und Bewertung von Technologieanbietern unter Berücksichtigung regulatorischer Anforderungen. Einsatz von KI-Servicebots und Automatisierungslösungen im Kundenservice.","Senior Consultant Telefonie, Contact Center & Conversational AI (m\u002Fw\u002Fd) \u002F\u002F Remote\u002FRüsselsheim \u002F\u002F Juli 2026 \u002F\u002F 6 Monate × Position einem Freund senden Name E-Mail-Adresse des Freundes Anmerkungen Abbrechen Senden Startdatum: 07\u002F2026 Enddatum: 12\u002F2026 Beschäftigungsart: Klassisches Freelancing - Dienstleistungsvertrag Region: Remote\u002FGR Rüsselsheim Beschreibung: Für ein Kundenprojek suchen wir zu Juli 2026 einen Senior Consultant Telefonie, Contact Center & Conversational AI (m\u002Fw\u002Fd). REF_6418 Start: Juli 2026 Auslastung: Teilzeit Einsatzort: 80% remote, 20% vor Ort in Rüsselsheim Dauer: 6 Monate Vertragsart: klassisches Freelancing \u002F Dienstleistungsvertrag   Ihre Aufgaben: - Durchführung von Anforderungsanalysen gemeinsam mit Fachbereichen und Stakeholdern - Erstellung eines strukturierten Anforderungskatalogs - Marktanalyse und Bewertung geeigneter Anbieter - Berücksichtigung regulatorischer Anforderungen (z. B. AI Act, DORA) im Auswahlprozess   Ihr Profil: - Fundierte Erfahrung im Bereich Telefonie, Contact Center oder Unified Communications - Sehr gute Kenntnisse in der Auswahl und Bewertung von Technologieanbietern - Gute Kenntnisse im Einsatz von KI-Servicebots und Automatisierungslösungen im Kundenservice - Kenntnisse in regulatorischen Themen wie AI Act, DORA oder vergleichbaren Compliance-Anforderungen - Wünschenswert sind Marktkenntnisse sowie Referenzen bei der Einführung moderner Telefonielösungen - Analytische und strukturierte Arbeitsweise sowie ausgeprägte Kommunikationsstärke runden Ihr Profil ab  ","Senior Consultant Telefonie, Contact Center & Conversational AI","Für ein spannendes Kundenprojekt suchen wir einen erfahrenen Senior Consultant im Bereich Telefonie, Contact Center und Conversational AI. Die Position startet im Juli 2026 und ist auf 6 Monate angelegt. Der Einsatz erfolgt zu 80% remote und zu 20% vor Ort.\n\nIhre Hauptaufgaben umfassen die Durchführung von Anforderungsanalysen gemeinsam mit Fachbereichen und Stakeholdern sowie die Erstellung eines strukturierten Anforderungskatalogs. Sie führen Marktanalysen durch und bewerten geeignete Anbieter für moderne Kommunikationslösungen. Dabei berücksichtigen Sie regulatorische Anforderungen wie den AI Act und DORA im Auswahlprozess.\n\nWir erwarten fundierte Erfahrung im Bereich Telefonie, Contact Center oder Unified Communications sowie sehr gute Kenntnisse in der Auswahl und Bewertung von Technologieanbietern. Gute Kenntnisse im Einsatz von KI-Servicebots und Automatisierungslösungen im Kundenservice sind essentiell. Kenntnisse in regulatorischen Themen wie AI Act, DORA oder vergleichbaren Compliance-Anforderungen runden Ihr Profil ab.\n\nWünschenswert sind Marktkenntnisse sowie Referenzen bei der Einführung moderner Telefonielösungen. Eine analytische und strukturierte Arbeitsweise sowie ausgeprägte Kommunikationsstärke sind für diese Position unerlässlich.\n\nDie Stelle bietet die Möglichkeit, an der Gestaltung zukunftsweisender Kommunikationslösungen mitzuwirken und dabei modernste Technologien im Bereich Conversational AI zu implementieren.","de","REF_6418","https:\u002F\u002Fgalileo.staffitpro.de\u002Fjobboard\u002Fwh\u002Fproject-managers.php?positionID=6418&hv=af6a8dd533f83c98197bf112dd8ec032",{"items":37},[38,58,80,94,107,134,150,164,178,196,212,232,247,261,274],{"id":39,"slug":40,"title":41,"skills":42,"budget":19,"duration":52,"location":53,"onsitePercent":54,"contractType":55,"foundAt":56,"category":57},6499,"lead-migration-project-manager-enterprise-it-mwd","Lead Migration Project Manager - Enterprise IT (m\u002Fw\u002Fd)",[43,44,45,46,47,48,49,50,51],"Enterprise-IT-Migrationsprojekte","Rechenzentrumsmigrationen","Hybrid- und Enterprise-Infrastrukturen","Projektmanagement","DevOps","Risikomanagement","Stakeholder-Management","Deutsch C1","Englisch C1","15 Monate","Karlsruhe",75,"temp_work","2026-05-28T09:06:45+00:00",{"id":26,"slug":27,"label":28},{"id":59,"slug":60,"title":61,"skills":62,"budget":19,"duration":19,"location":75,"onsitePercent":76,"contractType":77,"foundAt":78,"category":79},6462,"vertriebsmitarbeiter-it-mwd","Vertriebsmitarbeiter IT (m\u002Fw\u002Fd)",[63,64,65,66,67,68,69,70,71,72,73,74],"Akquise","Analyse","Betriebswirtschaft","CRM","Cloud","Excel","IT","Präsentation","Qualifizierung","SAP","Vertrieb","Wirtschaftsinformatik","Grafenrheinfeld",50,"permanent","2026-05-28T08:26:02+00:00",{"id":26,"slug":27,"label":28},{"id":81,"slug":82,"title":83,"skills":84,"budget":19,"duration":19,"location":75,"onsitePercent":76,"contractType":23,"foundAt":92,"category":93},6460,"it-kundenbetreuuer-mwd","IT Kundenbetreuuer (m\u002Fw\u002Fd)",[85,86,46,87,88,74,89,90,91],"ITIL","IT-Service-Management","IT-Compliance","Reporting","Kundenbetreuung","Deutsch","Englisch","2026-05-28T08:25:34+00:00",{"id":26,"slug":27,"label":28},{"id":95,"slug":96,"title":97,"skills":98,"budget":19,"duration":19,"location":19,"onsitePercent":19,"contractType":23,"foundAt":105,"category":106},6456,"program-lead-trade-compliance","Program Lead - Trade Compliance",[99,100,101,102,103,104],"Program Management","Trade Compliance","Cross-functional Team Leadership","Business Case Evaluation","Budget Analysis","Risk Assessment","2026-05-28T08:11:18+00:00",{"id":26,"slug":27,"label":28},{"id":108,"slug":109,"title":110,"skills":111,"budget":19,"duration":130,"location":131,"onsitePercent":76,"contractType":55,"foundAt":132,"category":133},6447,"enterprise-architect-mwd","Enterprise Architect (m\u002Fw\u002Fd)",[112,113,114,115,116,117,118,119,120,121,122,123,124,125,126,127,128,129],"Enterprise Architecture","Application Portfolio Management","Technology Portfolio Management","ArchiMate","Platform Engineering","DevEx","Team Topologies","ADOIT","Capability Mapping","ITSM","ITFM","CMDB","Lizenzmanagement","Architecture Metrics","Analytics","TBM","ITIL4","IT4IT","18 Monate","Köln","2026-05-28T07:28:07+00:00",{"id":26,"slug":27,"label":28},{"id":135,"slug":136,"title":137,"skills":138,"budget":19,"duration":19,"location":147,"onsitePercent":76,"contractType":23,"foundAt":148,"category":149},6444,"projektmanager-mwd-4","Projektmanager (m\u002Fw\u002Fd)",[46,139,140,141,142,143,48,88,144,145,146],"Scrum","Kanban","Lean-Methoden","5S","KVP","Prozessoptimierung","Koordination","Planung","Hann. Münden","2026-05-28T07:26:51+00:00",{"id":26,"slug":27,"label":28},{"id":151,"slug":152,"title":153,"skills":154,"budget":19,"duration":160,"location":161,"onsitePercent":76,"contractType":23,"foundAt":162,"category":163},6442,"optimierung-der-kapazitaets-und-belastungsplanung","Optimierung der Kapazitäts- und Belastungsplanung",[155,156,157,158,159,72],"Prozessdokumentation","Systemlandschaft-Analyse","Kapazitäts- und Belastungsplanung","MS-Office","MS-Project","2 Monate","Hamburg","2026-05-28T07:26:20+00:00",{"id":26,"slug":27,"label":28},{"id":165,"slug":166,"title":167,"skills":168,"budget":19,"duration":19,"location":175,"onsitePercent":76,"contractType":23,"foundAt":176,"category":177},6396,"wirtschaftsinformatiker-mwd","Wirtschaftsinformatiker (m\u002Fw\u002Fd)",[74,46,169,170,171,172,173,174,88],"Crystal Reports","Power BI","QlikView","Programmierung","Datenbanksysteme","BI","Stralsund","2026-05-28T02:26:57+00:00",{"id":26,"slug":27,"label":28},{"id":179,"slug":180,"title":181,"skills":182,"budget":19,"duration":191,"location":192,"onsitePercent":193,"contractType":23,"foundAt":194,"category":195},6382,"projektmanager-mit-erfahrung-im-bereich-der-gesetzlichen-unfallversicherungen-mwd","Projektmanager mit Erfahrung im Bereich der gesetzlichen Unfallversicherungen (m\u002Fw\u002Fd)",[46,183,184,185,186,187,188,189,190],"PRINCE2","Six Sigma","Change Management","IT Service Management","Programm-Management","Unfallversicherung","Fusionen und Übernahmen","Konfliktlösung","4 Monate","München",10,"2026-05-28T02:05:23+00:00",{"id":26,"slug":27,"label":28},{"id":197,"slug":198,"title":199,"skills":200,"budget":19,"duration":208,"location":209,"onsitePercent":22,"contractType":23,"foundAt":210,"category":211},6380,"it-projektmanager-mwd-automotive-in-teilzeit","IT-Projektmanager (m\u002Fw\u002Fd) Automotive in Teilzeit",[201,202,49,203,139,67,204,16,205,206,207],"IT-Projektmanagement","agiles Projektmanagement","Enterprise Automobilsektor","Netzwerk","PMP","Prince2","Scrum Master","3 Monate+","Stuttgart","2026-05-27T22:10:45+00:00",{"id":26,"slug":27,"label":28},{"id":213,"slug":214,"title":215,"skills":216,"budget":226,"duration":227,"location":228,"onsitePercent":229,"contractType":23,"foundAt":230,"category":231},6376,"senior-scrum-master-psm-iii-csm-safe-contract","Senior Scrum Master PSM I\u002FII CSM SAFe (contract)",[217,218,219,220,47,221,222,223,224,225],"Scrum Master Zertifizierung (PSM I\u002FII, CSM)","SAFe Framework","Agile Methoden","Jira","Coaching","Moderation","Deutsch C1\u002FC2","Englisch C1\u002FC2","ICT-Erfahrung","115 CHF\u002Fh","24 Monate mit Option, Start Juni 2026","Bern",70,"2026-05-27T17:56:27+00:00",{"id":26,"slug":27,"label":28},{"id":233,"slug":234,"title":235,"skills":236,"budget":19,"duration":19,"location":244,"onsitePercent":76,"contractType":77,"foundAt":245,"category":246},6356,"business-development-manager-software-solutions-product-strategy-mwd-in-direktvermittlung","Business Development Manager Software Solutions & Product Strategy (m\u002Fw\u002Fd) in Direktvermittlung",[237,73,238,18,239,240,241,242,243],"Business Development","Softwareprodukte","Wettbewerbsanalyse","Vertragsverhandlung","Produktpräsentation","Marketing","Interkulturelle Kompetenz","Leipzig","2026-05-27T15:26:02+00:00",{"id":26,"slug":27,"label":28},{"id":248,"slug":249,"title":250,"skills":251,"budget":19,"duration":257,"location":258,"onsitePercent":22,"contractType":55,"foundAt":259,"category":260},6343,"scrum-master-remote-und-muenster-mwd","Scrum Master, remote und Münster (m\u002Fw\u002Fd)",[207,219,252,253,254,255,256,190],"Team Coaching","Scrum-Events Moderation","FinTech","Bankenwelt","Kommunikation","10-12 months","Münster","2026-05-27T15:01:31+00:00",{"id":26,"slug":27,"label":28},{"id":262,"slug":263,"title":264,"skills":265,"budget":19,"duration":271,"location":228,"onsitePercent":19,"contractType":23,"foundAt":272,"category":273},6342,"senior-scrum-master-mwd","Senior Scrum Master (m\u002Fw\u002Fd)",[139,266,267,252,220,268,269,270],"SAFe","Agile Skalierungsmodelle","Stakeholdermanagement","ICT","Delivery Organisation","2 Jahre","2026-05-27T14:55:36+00:00",{"id":26,"slug":27,"label":28},{"id":275,"slug":276,"title":277,"skills":278,"budget":19,"duration":286,"location":287,"onsitePercent":26,"contractType":23,"foundAt":288,"category":289},6341,"it-consultant-arts-transport-logistik-mwd-2","IT Consultant ARTs \u002F Transport & Logistik (m\u002Fw\u002Fd)",[279,280,281,85,47,266,282,283,284,220,285],"IT-Projektleitung","Agile Coach","Transformation Management","Transport & Logistik","Kundenkommunikation","Problemlösung","Confluence","10.06.2026 - 31.12.2026","Berlin","2026-05-27T14:50:56+00:00",{"id":26,"slug":27,"label":28}]