[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"project-mitarbeiter-service-desk-mwd":3,"similar-mitarbeiter-service-desk-mwd":29},{"id":4,"slug":5,"title":6,"skills":7,"budget":15,"duration":15,"location":16,"onsitePercent":17,"contractType":18,"foundAt":19,"category":20,"description":24,"rawText":25,"language":26,"projectId":27,"sourceUrl":28},3240,"mitarbeiter-service-desk-mwd","Mitarbeiter Service Desk (m\u002Fw\u002Fd)",[8,9,10,11,12,13,14],"Service Desk","First Level Support","Microsoft-Produkte","Ticketsystem","IT-Support","Kundenservice","Dokumentation",null,"Künzelsau",100,"temp_work","2026-05-18T08:25:35+00:00",{"id":21,"slug":22,"label":23},5,"it_infra_security","IT-Infrastruktur & Security","Service Desk Mitarbeiter für First Level Support, Störungsannahme und Ticketbearbeitung. Zentrale Anlaufstelle für Service Requests und Kommunikation zwischen Anwendern und Support-Teams. Erfahrung mit Microsoft-Produkten und IT-Support erforderlich.","Mitarbeiter Service Desk (m\u002Fw\u002Fd)\nProjektnummer: FE85-24449-HN\nStandort: Künzelsau, Baden-Württemberg\nArbeitsweise: Vor Ort\nLaufzeit: Keine Angabe\nStartdatum: Keine Angabe\n\nDein Aufgabengebiet:\n- Zentrale Anlaufstelle für eingehende Service Requests und deren Weiterleitung\n\n- Annahme und Umsetzung von Änderungswünschen und Incidentmeldungen der User\n\n- Kommunikationsschnittstelle zwischen Anwendern und weiteren Support-Teams\n\n- Qualifizierte Störungsannahme per Telefon und E-Mail zu Soft- und Hardwareproblemen, First Level Support\n\n- Priorisierung, Klassifizierung und Dokumentation der Störungen in einem Ticketsystem\n\n- Steuerung und Überwachung der Tickets gemäß den Service Level Agreements\n\n- Dokumentation und Überwachung der offenen Anfragen und Incidents\n\nDas bringst du mit:\n- Erfolgreich abgeschlossene Ausbildung zum Fachinformatiker (m\u002Fw\u002Fd) oder eine vergleichbare Ausbildung\n\n- Fundierte Kenntnisse in aktuellen Microsoft-Produkten sowie im Bereich Standard-Hardware\n\n- Erfahrung im Service Desk\u002FFirst Level Support und ein gutes IT-Verständnis\n\n- Kundenfreundliche und dienstleistungsorientierte Arbeitsweise sowie hohe soziale Kompetenz\n\n- Deutsche und englische Sprache in Wort und Schrift\n\nSkills: Arbeitsweise, Dokumentation, IT, Service, Service Desk, Steuerung, Ticketsystem, Umsetzung\n\nAnsprechpartner:\nAnna-Deborah Kohlhepp\nPersonalreferentin\nFERCHAU GmbH, Niederlassung Heilbronn\nFerdinand-Braun-Str. 2\n74074 Heilbronn\n+49 713127033-16\nheilbronn@ferchau.com","de","FE85-24449-HN","https:\u002F\u002Ftouch.ferchau.com\u002Fde\u002Fde\u002Fprojekt\u002F161842",{"items":30},[31,51,68,97,122],{"id":32,"slug":33,"title":34,"skills":35,"budget":15,"duration":45,"location":46,"onsitePercent":47,"contractType":48,"foundAt":49,"category":50},4881,"it-systemadministrator-it-techniker-produktion-mobile-devices-mwd","IT-Systemadministrator \u002F IT-Techniker Produktion + Mobile Devices (m\u002Fw\u002Fd)",[36,37,38,39,40,41,42,43,44],"IT-Systemadministration","Zebra-Scanner","SOTI MobiControl","Mobile Device Management","Netzwerktechnik","LAN\u002FWLAN","TCP\u002FIP","Labeldrucker","Produktionsmaschinen-Anbindung","01.06.2026 - 31.01.2027","Köln",50,"contracting","2026-05-20T14:45:38+00:00",{"id":21,"slug":22,"label":23},{"id":52,"slug":53,"title":54,"skills":55,"budget":15,"duration":64,"location":65,"onsitePercent":47,"contractType":48,"foundAt":66,"category":67},4873,"windows-system-engineer-mwd","Windows System Engineer (m\u002Fw\u002Fd)",[56,57,58,59,60,61,62,63],"Windows Server","Active Directory Domain Services","DNS","DHCP","PowerShell","NPS","Authentifizierungsdienste","Netzwerkadministration","> 12 months","Gilching","2026-05-20T14:26:32+00:00",{"id":21,"slug":22,"label":23},{"id":69,"slug":70,"title":71,"skills":72,"budget":91,"duration":92,"location":93,"onsitePercent":94,"contractType":48,"foundAt":95,"category":96},4862,"service-delivery-manager-pki-kryptografie-operations-mwd","Service Delivery Manager PKI & Kryptografie Operations (m\u002Fw\u002Fd)",[73,74,75,76,77,78,79,80,81,82,83,84,85,86,87,88,89,90],"PKI","Kryptografie","IT Service Management","Cyber Security","Hardware Security Modules","Secrets Management","DORA","ISO 27001","PCI-DSS","BSI Grundschutz","NIST-Framework","Keyfactor EJBCA","DigiCert ONE","HashiCorp Vault","Thales Luna HSMs","Stakeholder Management","Deutsch C1","Englisch B1","auf Anfrage","09\u002F2026 bis 12\u002F2027","München",10,"2026-05-20T14:06:15+00:00",{"id":21,"slug":22,"label":23},{"id":98,"slug":99,"title":100,"skills":101,"budget":15,"duration":118,"location":15,"onsitePercent":119,"contractType":48,"foundAt":120,"category":121},4858,"5g-core-network-consultant-mwd-latency-performance","5G Core Network Consultant (m\u002Fw\u002Fd) - Latency & Performance",[102,103,104,105,106,107,108,109,110,111,112,113,114,115,116,117],"TIG-Stack","Telegraf","InfluxDB","Grafana","gNMI","SNMP","Netflow","Cisco","Juniper","IP","MPLS","VoIP","IPTV","QoS","Projektmanagement","5G Core Network","04.05.2026 - 30.12.2026",0,"2026-05-20T14:05:58+00:00",{"id":21,"slug":22,"label":23},{"id":123,"slug":124,"title":125,"skills":126,"budget":15,"duration":15,"location":133,"onsitePercent":15,"contractType":48,"foundAt":134,"category":135},4804,"outlook-exchangemailbox-analyse-expert-mwd","Outlook Exchange\u002FMailbox Analyse Expert (m\u002Fw\u002Fd)",[127,128,129,130,131,132],"Microsoft 365","Exchange Online","Microsoft Graph API","Mailbox-Analyse","Datenaufbereitung","Reporting","Thüringen","2026-05-20T12:20:54+00:00",{"id":21,"slug":22,"label":23}]