[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"project-itil-itsm-manager":3,"similar-itil-itsm-manager":32},{"id":4,"slug":5,"title":6,"skills":7,"budget":16,"duration":17,"location":18,"onsitePercent":19,"contractType":20,"foundAt":21,"category":22,"description":26,"rawText":27,"webTitle":6,"webText":28,"language":29,"projectId":30,"sourceUrl":31},5917,"itil-itsm-manager","ITIL \u002F ITSM Manager",[8,9,10,11,12,13,14,15],"ITIL","ITSM","IT Service Management","Ticketing-Tools","End-User-Support","Service Delivery Management","Deutsch","Englisch","auf Anfrage","6 Monate",null,0,"contracting","2026-05-26T08:31:15+00:00",{"id":23,"slug":24,"label":25},8,"it_consulting","Projektmanagement & Beratung","ITIL\u002FITSM Manager für SLA-Einhaltung, Servicequalität, KPI-Erreichung und Service Reviews. Erfahrung mit IT Service Management, ITIL-Framework und Ticketing-Tools erforderlich.","Für unseren Kunden suchen wir einen ITIL \u002F ITSM Manager, 100% Remote.\n\nIhre Aufgaben:\n\n+ SLA-Einhaltung \n\n+ Servicequalität und KPI-Erreichung \n\n+ Service Reviews\n\n+ Reporting\n\n+ Definition und Umsetzung von Verbesserungsmaßnahmen\n\n Anforderungen: \n + Sehr gutes Verständnis von IT Service Management (ITSM) und ITIL-Framework \n\n+ Erfahrung mit Ticketing-Tools \n\n+ Kenntnisse im End-User-Support-Umfeld \n\n+ Erfahrung im Service Delivery Management\n\n+ Sprachkenntnisse in Deutsch+ Englisch + Französisch (Nice to have)\n\n Zusätzliche Informationen: \n Konnten wir Ihr Interesse wecken? Dann freuen wir uns auf die Zusendung Ihres aussagekräftigen Expertenprofils unter Angabe Ihrer Stundensatzvorstellung. \n\n Projekt-Nr.: \n106089\n\nStellentyp: \nfreiberuflich\n\nEinsatzort: \nD0, Remote\n\nStart: \n01.06.2026\n\nDauer: \n6 MM","Wir suchen einen erfahrenen ITIL \u002F ITSM Manager für ein spannendes Projekt in vollständig remote Arbeitsweise. In dieser Position übernehmen Sie die Verantwortung für das IT Service Management und stellen die Einhaltung von Service Level Agreements sicher.\n\nIhre Hauptaufgaben umfassen die Überwachung der SLA-Einhaltung sowie die kontinuierliche Verbesserung der Servicequalität und KPI-Erreichung. Sie führen regelmäßige Service Reviews durch und erstellen aussagekräftige Reports für das Management. Ein wesentlicher Teil Ihrer Tätigkeit besteht in der Definition und Umsetzung von Verbesserungsmaßnahmen zur Optimierung der IT-Services.\n\nFür diese Position bringen Sie ein sehr gutes Verständnis von IT Service Management (ITSM) und dem ITIL-Framework mit. Praktische Erfahrung mit Ticketing-Tools ist ebenso erforderlich wie fundierte Kenntnisse im End-User-Support-Umfeld. Darüber hinaus verfügen Sie über nachweisbare Erfahrung im Service Delivery Management.\n\nSprachlich sollten Sie sicher in Deutsch und Englisch kommunizieren können. Französischkenntnisse sind von Vorteil, aber nicht zwingend erforderlich.\n\nDiese freiberufliche Tätigkeit bietet Ihnen die Möglichkeit, Ihre ITIL-Expertise in einem professionellen Umfeld einzusetzen und dabei vollständig remote zu arbeiten. Sie werden Teil eines dynamischen Teams und können maßgeblich zur Verbesserung der IT-Service-Landschaft beitragen.","de","106089","https:\u002F\u002Fwww.solcom.de\u002Fde\u002Fprojektportal\u002Fprojektangebote\u002Fitil-itsm-manager-m-w-d-106089?utm_source=RSS&utm_medium=RSS&utm_campaign=RSS-Feed",{"items":33},[34,54,82,97,110,135,156,173,186,199,210,218,235,249,265],{"id":35,"slug":36,"title":37,"skills":38,"budget":18,"duration":49,"location":50,"onsitePercent":51,"contractType":20,"foundAt":52,"category":53},5925,"projektleiter-gastro-steuerung-mwd","Projektleiter GASTRO Steuerung (m\u002Fw\u002Fd)",[39,40,41,42,43,44,45,46,47,48],"Projektmanagement","Betriebswirtschaftliches Studium","GASTRO-Prozesse","Materialwirtschaft","SAP","Prozessmanagement","Budgetplanung","KPI-Optimierung","Software-Implementierung","Personalprozesse HR","> 12 months","Neu-Ulm",100,"2026-05-26T08:41:28+00:00",{"id":23,"slug":24,"label":25},{"id":55,"slug":56,"title":57,"skills":58,"budget":18,"duration":78,"location":79,"onsitePercent":18,"contractType":20,"foundAt":80,"category":81},5906,"itmultiprojektmanager","IT‑Multi‑Projektmanager",[39,59,60,61,62,63,64,65,66,67,68,69,70,71,72,73,74,75,76,77],"IT-Multi-Projektmanagement","Technisches Consulting","Infrastrukturbetrieb","Projektcontrolling","Kapazitätsplanung","Risikomanagement","Netzwerk","IT-Betrieb","Datenbanken","Oracle","PostgreSQL","Virtualisierung","Cloud","Monitoring","Change Management","Release Management","Incident Management","Präsentation","Verhandlungsführung","12 Monate","Stuttgart","2026-05-26T08:05:38+00:00",{"id":23,"slug":24,"label":25},{"id":83,"slug":84,"title":85,"skills":86,"budget":18,"duration":92,"location":93,"onsitePercent":94,"contractType":20,"foundAt":95,"category":96},5903,"product-owner-genesys-cloud-mwd-3","Product Owner Genesys Cloud (m\u002Fw\u002Fd)",[87,39,88,89,90,91,14,15],"Product Owner","Genesys Cloud","JSON","REST-APIs","Stakeholder Management","7-9 months","Berlin oder Hamburg",40,"2026-05-26T07:41:10+00:00",{"id":23,"slug":24,"label":25},{"id":98,"slug":99,"title":100,"skills":101,"budget":18,"duration":106,"location":107,"onsitePercent":19,"contractType":20,"foundAt":108,"category":109},5895,"mehrere-teilprojektleiter-gesucht-schulungen-testmanagement-und-forderungsmanagement","Mehrere Teilprojektleiter gesucht (Schulungen, Testmanagement und Forderungsmanagement)",[39,102,103,104,105],"Schulungsmanagement","Test Management","Forderungsmanagement","Requirements Management","18 Monate","Münster","2026-05-26T02:07:25+00:00",{"id":23,"slug":24,"label":25},{"id":111,"slug":112,"title":113,"skills":114,"budget":18,"duration":78,"location":131,"onsitePercent":132,"contractType":20,"foundAt":133,"category":134},5893,"open-xchange-berater-mwd","Open-Xchange Berater (m\u002Fw\u002Fd)",[115,116,117,118,119,120,121,122,123,124,125,126,127,128,129,130],"Open-Xchange","BSI IT-Grundschutz","Datenschutz","Security Audits","E-Mail-Infrastrukturen","Postfix","Dovecot","SMTP","IMAP","DNS","SPF","DKIM","DMARC","Prozessdokumentation","Verfahrensmanagement","Public Sector","Hamburg",20,"2026-05-26T02:06:56+00:00",{"id":23,"slug":24,"label":25},{"id":136,"slug":137,"title":138,"skills":139,"budget":151,"duration":152,"location":153,"onsitePercent":51,"contractType":20,"foundAt":154,"category":155},5792,"business-engineer-it-product-manager-it-risikomanagement","Business Engineer \u002F IT Product Manager – IT Risikomanagement",[140,141,142,143,144,145,146,147,91,148,149,150],"Product Management","Business Engineering","SAFe","IT Risikomanagement","IT Governance","Cyber Security","Portfolio Management","Feature Management","Datenanalyse","Dashboard Design","Tableau","100 CHF\u002Fh","4 Monate mit Option, Start Juni 2026","Zürich","2026-05-23T16:36:23+00:00",{"id":23,"slug":24,"label":25},{"id":157,"slug":158,"title":159,"skills":160,"budget":18,"duration":78,"location":169,"onsitePercent":170,"contractType":20,"foundAt":171,"category":172},5791,"product-coach-mwd","Product Coach (m\u002Fw\u002Fd)",[161,162,163,164,165,166,167,168],"Product Coaching","Product Discovery","Outcome-orientierte Produktentwicklung","KPI-getriebene Produktentwicklung","Agile Coaching","Product Owner Coaching","Product Manager Coaching","Datenbasierte Entscheidungsfindung","Baden Württemberg",50,"2026-05-23T14:52:57+00:00",{"id":23,"slug":24,"label":25},{"id":174,"slug":175,"title":176,"skills":177,"budget":18,"duration":18,"location":182,"onsitePercent":18,"contractType":183,"foundAt":184,"category":185},5747,"initiativbewerbung","Initiativbewerbung",[43,178,179,180,181],"Non-SAP","IT-Projekte","Transformationsprojekte","Digitalisierung","Stuttgart, Heidelberg, Hamburg, Berlin","permanent","2026-05-22T17:50:13+00:00",{"id":23,"slug":24,"label":25},{"id":187,"slug":188,"title":189,"skills":190,"budget":18,"duration":18,"location":79,"onsitePercent":18,"contractType":183,"foundAt":197,"category":198},5741,"senior-management-consultant-digitalisierung-all-genders","Senior Management Consultant Digitalisierung (all genders)",[43,191,180,192,193,39,194,142,195,196,73],"IT-Implementierung","System-Architekturen","Businessanalyse","Scrum","DevOps","CI\u002FCD","2026-05-22T17:48:51+00:00",{"id":23,"slug":24,"label":25},{"id":200,"slug":201,"title":202,"skills":203,"budget":18,"duration":18,"location":207,"onsitePercent":18,"contractType":183,"foundAt":208,"category":209},5740,"senior-management-consultant-sustainability-all-genders","Senior Management Consultant Sustainability (all genders)",[43,191,180,193,204,205,206,195,196,39],"Management-Kommunikation","Training","Moderation","Stuttgart, Heidelberg","2026-05-22T17:48:39+00:00",{"id":23,"slug":24,"label":25},{"id":211,"slug":212,"title":213,"skills":214,"budget":18,"duration":215,"location":79,"onsitePercent":18,"contractType":183,"foundAt":216,"category":217},5739,"senior-business-consultant-transformation-all-genders","Senior Business Consultant Transformation (all genders)",[43,191,180,192,193,194,142,195,196,73],"ab sofort","2026-05-22T17:48:23+00:00",{"id":23,"slug":24,"label":25},{"id":219,"slug":220,"title":221,"skills":222,"budget":18,"duration":230,"location":231,"onsitePercent":132,"contractType":232,"foundAt":233,"category":234},5703,"scrum-master-mwd-gr-frankfurtremote-juni-2026-36-monate","Scrum Master (m\u002Fw\u002Fd) \u002F\u002F GR Frankfurt\u002Fremote \u002F\u002F Juni 2026 \u002F\u002F 36 Monate",[223,224,142,225,226,227,196,228,229],"Scrum Master","agile Methoden","ART","PI-Planning","Softwareentwicklung","Deployment","Deutschkenntnisse","36 Monate","Frankfurt","temp_work","2026-05-22T17:37:54+00:00",{"id":23,"slug":24,"label":25},{"id":236,"slug":237,"title":238,"skills":239,"budget":18,"duration":230,"location":231,"onsitePercent":132,"contractType":232,"foundAt":247,"category":248},5700,"business-engineer-mwd","Business Engineer (m\u002Fw\u002Fd)",[240,241,242,243,244,245,246,148],"Funktionales Architektur- und Anforderungsmanagement","Geschäftsprozessanalyse","SAFe-Vorgehensmodell","User Stories","Python","C++","Stakeholder-Management","2026-05-22T17:37:13+00:00",{"id":23,"slug":24,"label":25},{"id":250,"slug":251,"title":252,"skills":253,"budget":18,"duration":18,"location":262,"onsitePercent":18,"contractType":183,"foundAt":263,"category":264},5689,"sales-representative-westdeutschland-mwd","Sales Representative - Westdeutschland (m\u002Fw\u002Fd)",[254,255,256,257,258,259,260,261],"Neukundenakquise","IT-Vertrieb","CRM-Systeme","MS Office","Verhandlungsgeschick","Kommunikationsfähigkeiten","Marktanalyse","Verkaufsstrategien","Westdeutschland","2026-05-22T17:17:41+00:00",{"id":23,"slug":24,"label":25},{"id":266,"slug":267,"title":268,"skills":269,"budget":18,"duration":18,"location":270,"onsitePercent":18,"contractType":183,"foundAt":271,"category":272},5686,"sales-representative-norddeutschland-mwd","Sales Representative - Norddeutschland (m\u002Fw\u002Fd)",[254,255,256,257,258,259,260,261],"Norddeutschland","2026-05-22T17:17:28+00:00",{"id":23,"slug":24,"label":25}]