[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"project-it-support-specialist-m365-user-helpdesk-vor-ort-in-muenchen-mwd":3,"similar-it-support-specialist-m365-user-helpdesk-vor-ort-in-muenchen-mwd":36},{"id":4,"slug":5,"title":6,"skills":7,"budget":20,"duration":21,"location":22,"onsitePercent":23,"contractType":24,"foundAt":25,"category":26,"description":30,"rawText":31,"webTitle":32,"webText":33,"language":34,"projectId":20,"sourceUrl":35},13204,"it-support-specialist-m365-user-helpdesk-vor-ort-in-muenchen-mwd","IT Support Specialist – M365 & User Helpdesk, vor Ort in München (m\u002Fw\u002Fd)",[8,9,10,11,12,13,14,15,16,17,18,19],"IT Support","User Helpdesk","Microsoft 365","Office 365","Ticketsysteme","Xurrent","OneDrive","Outlook","Exchange Online","Microsoft Teams","Kundenkommunikation","Problemlösung",null,"7-9 months","München",100,"contracting","2026-06-16T13:01:40+00:00",{"id":27,"slug":28,"label":29},5,"it_infra_security","IT-Infrastruktur & Security","Erfahrener IT Support Specialist (m\u002Fw\u002Fd) für 1st Level Support und anwendernahen Helpdesk im Rahmen eines unternehmensweiten Notebook-Rollouts und Microsoft 365 Einführung. Fokus auf schnelle und lösungsorientierte Bearbeitung von User-Anfragen via Telefon und Ticketsystem mit hohem Onsite-Anteil in München.","IT Support Specialist – M365 & User Helpdesk, vor Ort in München (m\u002Fw\u002Fd)\n\nOrt: Munich, Deutschland\n\nArbeitsform: Onsite\n\nBereich: IT Infrastructure & Operations\n\nStart: 17.08.2026\n\nDauer: 7-9 months\n\nProjektübersichtWir suchen einen erfahrenen IT Support Specialist (m\u002Fw\u002Fd) zur Unterstützung im Rahmen eines unternehmensweiten Rollouts von Notebooks sowie der Einführung von Microsoft 365.Der Fokus liegt auf einem anwendernahen Support (1st Level) sowie der schnellen und lösungsorientierten Bearbeitung von User-Anfragen.Aufgaben1st Level Support via Telefon und TicketsystemAnwendersupport im Rahmen des unternehmensweiten Notebook-RolloutsUnterstützung der User bei der Einführung und Nutzung von Microsoft 365Analyse, Klassifizierung und Behebung von Störungen, insbesondere in:OneDriveOutlook \u002F Exchange OnlineMicrosoft TeamsMicrosoft 365 AppsDokumentation aller Vorgänge im Ticketsystem (Xurrent)Weiterleitung komplexer Incidents an den 2nd Level SupportAllgemeine Unterstützung der Hotline \u002F des Service DesksOnsite-Support direkt beim Anwender (Hands-on Problemlösung)Aktiver Wissensaustausch im Team sowie Einbringen von Lessons Learned zur Optimierung des SupportsMitwirkung bei der Verbesserung von Support-Prozessen und Dokumentationen (Knowledge Base)AnforderungenMehrjährige Erfahrung im IT-Support \u002F User Help Desk (1st Level)Sehr gute Kenntnisse in Microsoft 365 \u002F Office 365Erfahrung im Umgang mit Ticketsystemen (idealerweise Xurrent)Verständnis für typische Endanwenderprobleme im Microsoft-UmfeldAusgeprägte Service- und KundenorientierungSehr gute Kommunikationsfähigkeit (auch im direkten Userkontakt vor Ort)Selbstständige, strukturierte und lösungsorientierte ArbeitsweiseTeamfähigkeit und Bereitschaft zum WissensaustauschNice-to-haveErfahrung in Rollout-Projekten (Hardware oder M365)Grundverständnis von ITIL-ProzessenErfahrung im Onsite SupportBesonderheitenDurch den hohen Anteil an Vor-Ort-Support wird eine hohe Präsenz am Standort gewünscht, um Probleme direkt beim Anwender effizient lösen zu können.\n\nAnsprechpartner: Cristina Blankenhorn\n\nE-Mail: Cristina.Blankenhorn@emagine.de\n\nTel: +49 211 863266-42","IT Support Specialist – M365 & User Helpdesk (m\u002Fw\u002Fd)","Wir suchen einen erfahrenen IT Support Specialist (m\u002Fw\u002Fd) für ein unternehmensweites Projekt in München. Sie unterstützen als 1st Level Support die Einführung von Microsoft 365 und ein großflächiges Notebook-Rollout.\n\nIhre Aufgaben:\n- Benutzernaher Support via Telefon und Ticketsystem\n- Anwendersupport während des Notebook-Rollouts\n- Unterstützung bei der Einführung und Nutzung von Microsoft 365 (OneDrive, Outlook\u002FExchange Online, Teams, Microsoft 365 Apps)\n- Analyse, Klassifizierung und Behebung von Störungen\n- Dokumentation aller Vorgänge im Ticketsystem\n- Weiterleitung komplexer Fälle an den 2nd Level Support\n- Onsite-Support direkt beim Anwender vor Ort\n- Aktiver Wissensaustausch im Team und Optimierung von Support-Prozessen\n\nIhr Profil:\n- Mehrjährige Erfahrung im IT-Support\u002FUser Help Desk (1st Level)\n- Sehr gute Kenntnisse in Microsoft 365\u002FOffice 365\n- Erfahrung mit Ticketsystemen\n- Verständnis für typische Endanwenderprobleme im Microsoft-Umfeld\n- Ausgeprägte Service- und Kundenorientierung\n- Sehr gute Kommunikationsfähigkeit, auch im direkten Userkontakt\n- Selbstständige, strukturierte und lösungsorientierte Arbeitsweise\n- Teamfähigkeit und Bereitschaft zum Wissensaustausch\n\nVorteilhaft:\n- Erfahrung in Rollout-Projekten\n- Grundverständnis von ITIL-Prozessen\n- Erfahrung im Onsite Support\n\nDie Position ist auf 7–9 Monate ausgelegt und erfordert eine hohe Präsenz vor Ort, um Probleme direkt beim Anwender effizient lösen zu können.","de","https:\u002F\u002Fportal.emagine.org\u002Fjobs\u002F177600",{"items":37},[38,61,82,107,129,146,170,192,204,217,230,246,254,270,294],{"id":39,"slug":40,"title":41,"skills":42,"budget":20,"duration":55,"location":56,"onsitePercent":57,"contractType":58,"foundAt":59,"category":60},13261,"teamleiter-systemanwendung-mwd","Teamleiter Systemanwendung (m\u002Fw\u002Fd)",[43,44,45,46,47,48,49,50,51,52,53,54],"Teamleitung","IT-Support","Windows Server","Windows 10\u002F11","Linux","Microsoft Active Directory","Microsoft Exchange","Netzwerke (Cisco, Genua, F5)","Virenschutzprodukte","Microsoft Office","Citrix","IT-Komponenten","> 12 Monate","Berlin",50,"permanent","2026-06-16T14:36:21+00:00",{"id":27,"slug":28,"label":29},{"id":62,"slug":63,"title":64,"skills":65,"budget":20,"duration":20,"location":79,"onsitePercent":57,"contractType":58,"foundAt":80,"category":81},13243,"head-of-operational-technology-cybersecurity-europa-mwd","Head of Operational Technology & Cybersecurity Europa (m\u002Fw\u002Fd)",[66,67,68,69,70,71,72,73,74,75,76,77,78],"OT Cybersecurity","IEC 62443","Industrielle Systeme","PLC","DCS","System-Härtung","Vulnerability Management","Netzwerksicherheit","Risikoanalysen","Audits","Teamführung","IT-Security","NIS2","Braunschweig","2026-06-16T14:25:46+00:00",{"id":27,"slug":28,"label":29},{"id":83,"slug":84,"title":85,"skills":86,"budget":20,"duration":20,"location":104,"onsitePercent":57,"contractType":24,"foundAt":105,"category":106},13214,"system-und-netzwerkadministrator-mwd-2","System- und Netzwerkadministrator (m\u002Fw\u002Fd)",[87,45,88,89,90,91,92,93,94,95,96,97,98,99,100,101,102,103],"Active Directory","Hyper-V","Netzwerkadministration","LAN","WLAN","VPN","DNS","DHCP","Monitoring","PRTG","Nagios","Wireshark","Firewalls","Sophos","Switches","Router","Systemintegration","Osnabrück","2026-06-16T13:26:22+00:00",{"id":27,"slug":28,"label":29},{"id":108,"slug":109,"title":110,"skills":111,"budget":20,"duration":20,"location":126,"onsitePercent":57,"contractType":58,"foundAt":127,"category":128},13210,"it-administrator-mwd-intune","IT-Administrator (m\u002Fw\u002Fd) Intune",[112,113,114,44,115,116,117,118,119,120,10,121,122,123,124,125],"Administration","Azure","IT","Lizenzmanagement","Management","Prozessoptimierung","Security","Softwareverteilung","Windows","Intune","Endpoint Manager","Azure AD","Entra ID","SCCM","Berne, Niedersachsen","2026-06-16T13:25:51+00:00",{"id":27,"slug":28,"label":29},{"id":130,"slug":131,"title":132,"skills":133,"budget":20,"duration":142,"location":143,"onsitePercent":27,"contractType":24,"foundAt":144,"category":145},13202,"betrieb-mailing-sw-core-client-ab-juli-remote-mwd","Betrieb Mailing \u002F SW Core Client, ab Juli, remote (m\u002Fw\u002Fd)",[134,135,136,137,138,139,140,141],"Clientbetriebssysteme (Windows 11)","Serverbetriebssysteme (Windows 2019)","MS Office Administration","Exchange Administration","Webserver Administration (IIS, Tomcat)","Skriptprogrammierung","ITIL","IT-Regulatorische Anforderungen Kreditinstitute","10-12 Monate (01.07.2026 - 30.06.2027, Option auf Verlängerung bis 30.06.2028)","Frankfurt am Main","2026-06-16T12:46:33+00:00",{"id":27,"slug":28,"label":29},{"id":147,"slug":148,"title":149,"skills":150,"budget":20,"duration":20,"location":20,"onsitePercent":20,"contractType":24,"foundAt":168,"category":169},13195,"applikation-engineer-mwd","Applikation Engineer (m\u002Fw\u002Fd)",[151,152,153,154,155,156,157,158,159,160,161,162,163,164,165,166,167],"Applikation Management","Event-Monitoring","Incident Management","Windows 11","Windows Server 2019","MS Office","MS Outlook","Exchange","IIS","Tomcat","SQL","Oracle","DB2","Change Management","Deployment","Deutsch (fließend)","Regulatorische IT-Anforderungen Kreditinstitute","2026-06-16T12:05:10+00:00",{"id":27,"slug":28,"label":29},{"id":171,"slug":172,"title":173,"skills":174,"budget":20,"duration":188,"location":189,"onsitePercent":57,"contractType":24,"foundAt":190,"category":191},13194,"netzwerkingenieur-funk-mobilfunktechnik-mwd","Netzwerkingenieur - Funk- & Mobilfunktechnik (m\u002Fw\u002Fd)",[175,176,177,178,179,180,181,182,183,184,103,185,186,187],"Netzwerkengineering","4G\u002F5G","Satellitenkommunikation","VHF\u002FUHF-Technologien","Funkgeräte","Verschlüsselungstechnik","Router-Konfiguration","Firewall-Administration","Switch-Konfiguration","Wireless-Technologien","Troubleshooting","Deutsch","Englisch","> 12 months","Gilching","2026-06-16T12:02:00+00:00",{"id":27,"slug":28,"label":29},{"id":193,"slug":194,"title":195,"skills":196,"budget":20,"duration":188,"location":189,"onsitePercent":57,"contractType":24,"foundAt":202,"category":203},13191,"netzwerkingenieur-linux-security-mwd","Netzwerkingenieur - Linux & Security (m\u002Fw\u002Fd)",[197,89,198,199,200,201,103,185],"Linux (Debian)","Bash\u002FShell-Scripting","Systemhärtung","Authentifikationssysteme","Router\u002FFirewalls\u002FSwitches","2026-06-16T11:46:39+00:00",{"id":27,"slug":28,"label":29},{"id":205,"slug":206,"title":207,"skills":208,"budget":20,"duration":188,"location":189,"onsitePercent":57,"contractType":24,"foundAt":215,"category":216},13190,"netzwerkingenieur-virtualisierung-mwd","Netzwerkingenieur - Virtualisierung (m\u002Fw\u002Fd)",[209,210,211,89,212,103,102,99,101,213,185,214,186,187],"VMware","Proxmox","Virtualisierung","IT-Infrastruktur","Wireless","Performance-Analyse","2026-06-16T11:46:31+00:00",{"id":27,"slug":28,"label":29},{"id":218,"slug":219,"title":220,"skills":221,"budget":20,"duration":188,"location":189,"onsitePercent":57,"contractType":24,"foundAt":228,"category":229},13189,"netzwerkingenieur-netzwerktechnik-mwd","Netzwerkingenieur - Netzwerktechnik (m\u002Fw\u002Fd)",[222,223,224,225,226,227,103,185,186,187],"Routing & Switching","Firewall-Technologien","Netzwerkarchitektur","Spanning Tree","Aruba","Cisco","2026-06-16T11:46:15+00:00",{"id":27,"slug":28,"label":29},{"id":231,"slug":232,"title":233,"skills":234,"budget":20,"duration":20,"location":20,"onsitePercent":20,"contractType":24,"foundAt":244,"category":245},13188,"senior-netzwerk-planer-wmd","(Senior) Netzwerk Planer (w\u002Fm\u002Fd)",[235,236,237,238,239,240,241,242,243,186,187],"Netzwerkplanung","Projektmanagement","Cisco Prime","Wireless Controller","QIP DNS","TCP\u002FIP","LAN\u002FWLAN","Microsoft Visio","Cisco DNA","2026-06-16T11:45:08+00:00",{"id":27,"slug":28,"label":29},{"id":247,"slug":248,"title":249,"skills":250,"budget":20,"duration":188,"location":189,"onsitePercent":57,"contractType":24,"foundAt":252,"category":253},13187,"netzwerkingenieur-windows-active-directory-mwd","Netzwerkingenieur - Windows & Active Directory (m\u002Fw\u002Fd)",[87,45,251,93,222,89,103,185],"PowerShell","2026-06-16T11:33:03+00:00",{"id":27,"slug":28,"label":29},{"id":255,"slug":256,"title":257,"skills":258,"budget":20,"duration":266,"location":20,"onsitePercent":267,"contractType":24,"foundAt":268,"category":269},13186,"ca-migration-mit-hsm-integration-und-pki-infrastruktur","CA-Migration mit HSM-Integration und PKI-Infrastruktur",[259,260,261,262,263,264,265],"Microsoft CA","Active Directory Certificate Services","CA-Server Migration","Hardware Security Module (HSM)","PKI-Infrastruktur","Zertifikatstemplates","Backup und Restore","2 Monate, Start 01.06.2026",0,"2026-06-16T11:32:07+00:00",{"id":27,"slug":28,"label":29},{"id":271,"slug":272,"title":273,"skills":274,"budget":20,"duration":289,"location":290,"onsitePercent":291,"contractType":24,"foundAt":292,"category":293},13172,"product-cyber-security-specialist","Product Cyber Security Specialist",[275,276,277,67,278,279,280,281,282,283,284,285,286,287,288],"Product Cyber Security","Threat and Risk Assessment (TARA)","Secure by Design","ISO\u002FSAE 21434","ISO 27001","ISO 27005","Embedded Systems","OT Security","IoT Security","Kryptografie","Secure Boot","Public Key Infrastructure","Penetrationstests","Security Audits","12 Monate, Start 15.06.2026","Biberach",60,"2026-06-16T11:30:19+00:00",{"id":27,"slug":28,"label":29},{"id":295,"slug":296,"title":297,"skills":298,"budget":20,"duration":20,"location":126,"onsitePercent":57,"contractType":24,"foundAt":301,"category":302},13166,"ingenieur-it-infrastruktur-mwd","Ingenieur IT-Infrastruktur (m\u002Fw\u002Fd)",[87,299,124,123,251,93,94,300,95,103],"Windows Server Administration","Backup und Recovery","2026-06-16T11:25:47+00:00",{"id":27,"slug":28,"label":29}]