[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"project-it-prozessmanager-mwd-itsm":3,"similar-it-prozessmanager-mwd-itsm":32},{"id":4,"slug":5,"title":6,"skills":7,"budget":17,"duration":17,"location":18,"onsitePercent":19,"contractType":20,"foundAt":21,"category":22,"description":26,"rawText":27,"webTitle":6,"webText":28,"language":29,"projectId":30,"sourceUrl":31},6720,"it-prozessmanager-mwd-itsm","IT Prozessmanager (m\u002Fw\u002Fd) ITSM",[8,9,10,11,12,13,14,15,16],"IT Service Management","ITIL","Prozessoptimierung","Anforderungsmanagement","Stakeholder-Management","Workshop-Moderation","Prozessdokumentation","Analyse","Beratung",null,"Hamburg",50,"contracting","2026-05-28T14:26:57+00:00",{"id":23,"slug":24,"label":25},8,"it_consulting","Projektmanagement & Beratung","Analyse, Optimierung und Weiterentwicklung von IT-Service- und Betriebsprozessen. Beratung von Fachbereichen bei der Gestaltung effizienter Abläufe und Entwicklung von ITSM-Prozessen. Moderation von Workshops und Koordination zwischen Fachbereich, IT und Management.","IT Prozessmanager (m\u002Fw\u002Fd) ITSM\nProjektnummer: FE90-02971-HH_IT\nStandort: Hamburg, Hamburg\nArbeitsweise: Hybrid\nLaufzeit: Keine Angabe\nStartdatum: Keine Angabe\n\nDein Aufgabengebiet:\n- Analyse, Optimierung und Weiterentwicklung von IT-Service- und Betriebsprozessen\n\n- Beratung von Fachbereichen bei der Gestaltung effizienter, organisationsübergreifender Abläufe\n\n- Aufnahme, Strukturierung und Abstimmung fachlicher Anforderungen mit Stakeholdern\n\n- Moderation von Workshops sowie Koordination zwischen Fachbereich, IT und Management\n\n- Entwicklung und Standardisierung von ITSM-Prozessen unter Berücksichtigung von Governance-Vorgaben\n\n- Erstellung und Pflege von Prozessdokumentationen sowie Identifikation von Optimierungspotenzialen\n\nDein Profil:\n- Bachelor- bzw. Fachhochschulausbildung mit Berufserfahrung oder anderweitig erworbene vergleichbare Kenntnisse\n\n- Fundierte Erfahrung im IT Service Management (idealerweise ITIL)\n\n- Know-how in der Analyse und Optimierung von Geschäfts- und Serviceprozessen\n\n- Erfahrung im Anforderungsmanagement und in der Zusammenarbeit mit verschiedenen Stakeholdern\n\n- Ausgeprägte analytische und konzeptionelle Fähigkeiten sowie strukturierte Arbeitsweise\n\n- Kommunikationsstärke sowie sicheres Auftreten im Projektumfeld (Fachbereich, IT, Management)\n\n- Sehr gute Deutschkenntnisse (C1) in Wort und Schrift\n\nSkills: Analyse, Anforderungsmanagement, Arbeitsweise, Beratung, Entwicklung, IT, IT Service Management, ITIL, Koordination, Management, Optimierung, Service\n\nAnsprechpartner:\nElif Rühl\nTalent Acquisition Expert\nFERCHAU GmbH, Niederlassung Hamburg IT\nNagelsweg 33-35\n20097 Hamburg\n+49 40 2094492-15\nelif.ruehl@ferchau.com","Wir suchen einen erfahrenen IT Prozessmanager (m\u002Fw\u002Fd) mit Schwerpunkt IT Service Management für unseren Standort in Hamburg. Die Position bietet eine hybride Arbeitsweise und die Möglichkeit, IT-Prozesse in einem dynamischen Umfeld zu gestalten und zu optimieren.\n\nIhre Hauptaufgaben umfassen die Analyse, Optimierung und Weiterentwicklung von IT-Service- und Betriebsprozessen. Sie beraten Fachbereiche bei der Gestaltung effizienter, organisationsübergreifender Abläufe und nehmen fachliche Anforderungen auf, strukturieren diese und stimmen sie mit relevanten Stakeholdern ab. Als Moderator von Workshops koordinieren Sie zwischen Fachbereich, IT und Management und entwickeln ITSM-Prozesse unter Berücksichtigung von Governance-Vorgaben. Zusätzlich erstellen und pflegen Sie Prozessdokumentationen und identifizieren kontinuierlich Optimierungspotenziale.\n\nWir erwarten eine Bachelor- bzw. Fachhochschulausbildung mit entsprechender Berufserfahrung oder vergleichbare Kenntnisse. Fundierte Erfahrung im IT Service Management, idealerweise mit ITIL-Kenntnissen, ist essentiell. Sie bringen Know-how in der Analyse und Optimierung von Geschäfts- und Serviceprozessen mit sowie Erfahrung im Anforderungsmanagement und in der Stakeholder-Zusammenarbeit. Ausgeprägte analytische und konzeptionelle Fähigkeiten, eine strukturierte Arbeitsweise sowie Kommunikationsstärke und sicheres Auftreten im Projektumfeld runden Ihr Profil ab. Sehr gute Deutschkenntnisse (C1) in Wort und Schrift sind erforderlich.\n\nFreuen Sie sich auf eine verantwortungsvolle Position mit vielfältigen Gestaltungsmöglichkeiten in einem professionellen IT-Umfeld.","de","FE90-02971-HH_IT","https:\u002F\u002Ftouch.ferchau.com\u002Fde\u002Fde\u002Fprojekt\u002F506776",{"items":33},[34,56,66,84,102,124,147,168,185,200,220,234,248,259,275],{"id":35,"slug":36,"title":37,"skills":38,"budget":17,"duration":52,"location":53,"onsitePercent":19,"contractType":20,"foundAt":54,"category":55},6741,"beratung-im-bereich-global-job-architecture-rewards-transformation","Beratung im Bereich Global Job Architecture & Rewards Transformation",[16,39,40,41,42,43,44,45,46,47,48,49,50,51],"Implementierung","Integration","Kommunikation","Management","Reporting","Steuerung","Umsetzung","Stellenbewertung","Grading-Methoden","Mercer","Korn Ferry\u002FHay","WTW","EU Pay Transparency","Keine Angabe","Essen","2026-05-28T15:25:45+00:00",{"id":23,"slug":24,"label":25},{"id":57,"slug":58,"title":59,"skills":60,"budget":17,"duration":17,"location":17,"onsitePercent":17,"contractType":20,"foundAt":64,"category":65},6737,"senior-strategy-analyst-it-governance-kapazitaetsplanung-wmd","Senior Strategy Analyst – IT Governance & Kapazitätsplanung (w\u002Fm\u002Fd)",[61,62,63],"IT Governance","Kapazitätsplanung","Strategy Analysis","2026-05-28T15:15:16+00:00",{"id":23,"slug":24,"label":25},{"id":67,"slug":68,"title":69,"skills":70,"budget":17,"duration":17,"location":81,"onsitePercent":17,"contractType":20,"foundAt":82,"category":83},6736,"projektleiter-rollout-e-invoicing-mwd","Projektleiter Rollout E-Invoicing (m\u002Fw\u002Fd)",[71,72,73,74,75,76,77,41,78,79,80],"Projektleitung","E-Invoicing","EDI","ERP-Integration","Finance\u002FTax-Prozesse","IT-Transformationsprojekte","Internationales Projektmanagement","Koordination","Deutsch","Englisch","Bayern","2026-05-28T15:05:56+00:00",{"id":23,"slug":24,"label":25},{"id":85,"slug":86,"title":87,"skills":88,"budget":17,"duration":98,"location":99,"onsitePercent":17,"contractType":20,"foundAt":100,"category":101},6731,"coachberater-der-projektleitung-fuer-grossprojekt-organisation-und-steuerung","Coach\u002FBerater der Projektleitung für Großprojekt-Organisation und -Steuerung",[89,90,91,12,92,93,94,95,96,97],"Projektmanagement","Governance","Organisationsentwicklung","Change-Management","Risikomanagement","Transformationsprojekte","Versicherungsumfeld","Hybrides Projektmanagement","KPI-Management","25-30 PT","München","2026-05-28T14:31:28+00:00",{"id":23,"slug":24,"label":25},{"id":103,"slug":104,"title":105,"skills":106,"budget":119,"duration":120,"location":17,"onsitePercent":121,"contractType":20,"foundAt":122,"category":123},6709,"lead-analytiker-anforderungsanalysekonzept-fuer-remote-projekt","Lead-Analytiker Anforderungsanalyse\u002FKonzept für Remote-Projekt",[107,108,109,110,111,112,113,114,11,115,116,117,118],"Software Engineering","Erhebungstechniken der Anforderungsanalyse","V-Modell XT","BPMN","UML","OOA","OOD","Software-Architektur","SCRUM","JIRA","Confluence","Innovator","94,00 EUR\u002Fh","15.06.2026 - 31.03.2027",0,"2026-05-28T14:10:40+00:00",{"id":23,"slug":24,"label":25},{"id":125,"slug":126,"title":127,"skills":128,"budget":17,"duration":142,"location":143,"onsitePercent":144,"contractType":20,"foundAt":145,"category":146},6683,"junior-projektleiter-mwd-2","Junior Projektleiter (m\u002Fw\u002Fd)",[129,130,131,132,133,134,135,136,137,138,139,140,141],"IT-Projektmanagement","Netzwerk-Projekte","Virtualisierungs-Projekte","Storage-Projekte","Power BI","Excel","Stakeholder-Kommunikation","Risikobewertung","Budgetkontrolle","IMPA Level C","Prince2 Foundation\u002FPractitioner","Microsoft 365","Deutschkenntnisse C1","7-9 Monate","Düsseldorf",20,"2026-05-28T13:41:45+00:00",{"id":23,"slug":24,"label":25},{"id":148,"slug":149,"title":150,"skills":151,"budget":164,"duration":17,"location":18,"onsitePercent":121,"contractType":165,"foundAt":166,"category":167},6671,"cloud-account-manager-beratung-mwd","Cloud Account Manager & Beratung (m\u002Fw\u002Fd)",[152,153,154,155,156,157,158,159,160,161,162,163],"Account Management","Cloud-\u002FLizenzmanagement","Software Asset Management","Lizenzmodelle","SaaS","PaaS","IaaS","Business-Case-Erstellung","Wirtschaftlichkeitsanalysen","Vertragsgestaltung","Vergabeverfahren","Kundenberatung","51.000-83.000 EUR pro Jahr","permanent","2026-05-28T13:33:54+00:00",{"id":23,"slug":24,"label":25},{"id":169,"slug":170,"title":171,"skills":172,"budget":182,"duration":17,"location":18,"onsitePercent":121,"contractType":165,"foundAt":183,"category":184},6657,"it-architekt-fuer-it-loesungsdesign-mwd","IT-Architekt für IT-Lösungsdesign (m\u002Fw\u002Fd)",[173,174,175,176,177,178,179,180,181,160,16],"IT-Architektur","Solution Architecture","Netzwerk","Server","Storage","Security","Middleware","Identity Management","IT-Operations","52.000-84.000 EUR pro Jahr","2026-05-28T13:31:57+00:00",{"id":23,"slug":24,"label":25},{"id":186,"slug":187,"title":188,"skills":189,"budget":197,"duration":17,"location":18,"onsitePercent":121,"contractType":165,"foundAt":198,"category":199},6656,"enterprise-architekt-mwd-2","Enterprise Architekt (m\u002Fw\u002Fd)",[190,191,192,193,194,89,195,114,196],"Enterprise Architekturmanagement","Architektur-Governance","Datenschutz","Informationssicherheit","Geschäftsprozesse","Kostenrechnung","Lösungsarchitektur","52.000-85.000 EUR pro Jahr","2026-05-28T13:31:40+00:00",{"id":23,"slug":24,"label":25},{"id":201,"slug":202,"title":203,"skills":204,"budget":164,"duration":17,"location":18,"onsitePercent":121,"contractType":165,"foundAt":218,"category":219},6655,"it-consultant-mwd","IT-Consultant (m\u002Fw\u002Fd)",[205,206,207,208,209,210,211,212,213,214,215,216,217,79,80],"Scrum","Kanban","XP","Lean Startup","SAFe","LeSS","SoS","Scrum Master","Product Owner","E-Commerce","Agile Methoden","IT-Beratung","Kommunikationsfähigkeiten","2026-05-28T13:31:24+00:00",{"id":23,"slug":24,"label":25},{"id":221,"slug":222,"title":223,"skills":224,"budget":231,"duration":17,"location":18,"onsitePercent":121,"contractType":165,"foundAt":232,"category":233},6619,"release-train-engineer-mwd","Release Train Engineer (m\u002Fw\u002Fd)",[209,205,206,215,225,226,93,227,228,41,229,230],"PI Planning","Release-Zyklen","Softwareentwicklung","Coaching","DevOps","Continuous Delivery","75.000-94.000 EUR pro Jahr","2026-05-28T13:21:07+00:00",{"id":23,"slug":24,"label":25},{"id":235,"slug":236,"title":237,"skills":238,"budget":17,"duration":244,"location":245,"onsitePercent":144,"contractType":20,"foundAt":246,"category":247},6589,"workday-berater-wmd-fuer-einen-kurzeinsatz","Workday Berater (w\u002Fm\u002Fd) für einen Kurzeinsatz",[239,240,241,242,243,79,80],"Workday","Korrespondenzvorlagen","digitale Personalakte","HR Beratung","Prozessanalyse","5 Tage","Berlin","2026-05-28T12:26:53+00:00",{"id":23,"slug":24,"label":25},{"id":249,"slug":250,"title":251,"skills":252,"budget":17,"duration":17,"location":256,"onsitePercent":19,"contractType":20,"foundAt":257,"category":258},6586,"scrum-master-mwd-7","Scrum Master (m\u002Fw\u002Fd)",[205,212,228,253,117,206,213,254,255,215],"Jira","Change Management","Retrospektiven","Münster","2026-05-28T12:25:56+00:00",{"id":23,"slug":24,"label":25},{"id":260,"slug":261,"title":262,"skills":263,"budget":17,"duration":271,"location":17,"onsitePercent":272,"contractType":20,"foundAt":273,"category":274},6585,"release-manager-portal-redesign-fmd","Release Manager – Portal Redesign (f\u002Fm\u002Fd)",[264,265,266,267,268,253,117,269,270,173,80],"Release Management","Deployment-Governance","Cutover-Planung","Hypercare-Management","Rollback-Strategien","Agile Projektmethoden","Risiko-Management","26 Monate",100,"2026-05-28T12:25:27+00:00",{"id":23,"slug":24,"label":25},{"id":276,"slug":277,"title":278,"skills":279,"budget":17,"duration":17,"location":286,"onsitePercent":17,"contractType":20,"foundAt":287,"category":288},6575,"business-analyst-barcode-mwd","Business Analyst Barcode (m\u002Fw\u002Fd)",[280,281,282,283,284,285],"Business Analyse","Barcode\u002FQR-Code Erfahrung","Datenanalyse","Datenmodellierung","Stakeholdermanagement","Konzepterstellung","Nordrhein-Westfalen","2026-05-28T12:01:34+00:00",{"id":23,"slug":24,"label":25}]